Developing Great Managers

Have you been paying attention to what people have been writing about leadership lately? If so, you’ve undoubtedly come across the term engagement. While business leaders frequently acknowledge that keeping their employees happy is an important organizational goal, far fewer understand that it takes more than satisfied employees to drive financial growth and profitability. Research indicates that less than half of an organization’s employees come to work with a compelling, active, passionate interest in their work. It’s vital that the individuals who lead work groups, departments, and teams understand how to create an environment that engages their employees.

This program focuses on helping managers develop the three core elements that are essential to creating engaged employees. Participants will receive practical tools and ideas that they can immediately apply with their work groups and individual employees. This program can be presented as either a full-day program or a series of three half-day programs. The three half-days format allows participants to complete application assignments between programs.

What Participants Will Learn

  • What’s employee engagement?
  • The case for engagement
  • Satisfied vs. engaged – what’s the difference?
  • How engagement impacts performance
  • Great vs. not-so-great managers
  • The role Great Managers play in engagement
  • The top three elements that engage employees & create high performing work groups
  • Creating & communicating clear performance expectations
  • The primary role of a Great Manager – transforming talent into performance
  • CliftonStrengths Assessment – understanding your results
  • What’s a talent? What’s a strength?
  • The key to connecting strengths to day-to-day work performance
  • Putting strengths to work to create an environment that motivates & engages
  • Developing your personal strength statements
  • What about weaknesses?
  • Debunking a few myths that hold us back
  • How to use strengths when coaching employees
  • Why recognition?
  • Recognition vs. reward
  • Why recognition efforts often fail
  • The keys to effective recognition
  • Types of recognition
  • Recognition role play
  • Summing up the three elements that characterize Great Managers & create engaged, high performing work groups